SALARY
: 2Lakhs - 3Lakhs
LOCATION
: Mumbai, Maharashtra, India
VACANCIES
: 1
QUALIFICATION
: Graduate
MALE/FEMALE
: Female
EXPERIENCE
: 0 - 2years

JOB DETAILS             
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
FUNCTIONAL AREA      
customer service executive, customer service,calling, telecalling,BPO, Fresher for CSE,Inbound process,Inbound calling,customer care,CSE,Customer service jobs in mumbai,fresher jobs in cse in mumbai,