SALARY
: 2.4 LPA
LOCATION
: Mumbai
VACANCIES
: 1
QUALIFICATION
: Graduate
MALE/FEMALE
: Both
EXPERIENCE
: fresher

JOB DETAILS             
Key Responsibilities
Tele-Communication:
Handle all real-time incoming calls during shift hours.

Conduct first-level calls with new leads from all lead generation platforms.

Follow up on missed calls and track the status until closure or drop.

Engage with current/past clients for cross-selling or up-selling of services.

Perform cold-calling activities to generate new leads.

Record all client interactions and updates in the CRM system.

Lead Management:
Transfer high-value potential leads to the Center In-charge.

Collaborate with the Center In-charge for lead generation strategies, promotions, and marketing initiatives.

Follow up with leads from marketing camps or external events.

Documentation:
Maintain up-to-date and accurate MIS reports.

Keep all lead-related information organized and updated in the system.

Team Collaboration & Support:
Promote retail products aligned with client treatment plans.

Coordinate with Center In-charge, dermatologists, cosmetologists, and other staff to deliver an integrated client experience.

Customer Experience Management:
Build long-term relationships by ensuring a superior client experience.

Communicate pre- and post-visit with patients to ensure comfort and satisfaction.

Stay updated with beauty and skincare trends and share insights with clients.
FUNCTIONAL AREA      
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