JOB DETAILS
• Be a first point of contact to handle and resolve customer complaints.
• Research information and troubleshoot problems using available resources.
• Getting deep into issues & providing efficient solution with help of the
internal Team.
• Monitoring loads on the application system
• Email communications and follow-ups
Previous International customer service experience
• Excellent written and verbal communication skills
• Good listening skills
• Must be able to understand issues, help create solutions
FUNCTIONAL AREA
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